Mardi Gras West Virginia Casino Player’s Club FAQs

Q: Is there any cost to sign up?
A: No! Membership in the Mardi Gras West Virginia Casino Player's Club is completely free.

Q: How do I sign up?
A: To sign up, you must be twenty-one (21) years of age or older and have valid photo identification. Then visit the Player's Club inside Mardi Gras Casino & Resort and a helpful Player's Club representative will sign you up in minutes!

Q: How do I use my card?
A: Insert your Player's Club card into the slot machine before beginning play. Verify the card has been inserted correctly and your name shows up!

Q: Do I have to receive emails? I don't like spam.
A: No. Emails can be opted out of very easily, but promotions and bonus play are given out through emails, so you may not want to miss out on those. Emails are sent out occasionally, so as not to crowd your inbox. Email addresses are kept private.

Q: Can I earn Player's Club points playing poker?
A: Yes! Swipe your Player's Club card at your table when you begin play.

Q: How can I find out how many points I currently have?
A: Player's Club members can now check their points online 24/7. Simply Login at the bottom of any page on our web site using your Player’s Club ID#, create a password and get started viewing your points from anywhere at anytime! You can also check with anyone at Player's Club or view when you have your card inserted into a slot machine.

West Virginia Gambling at Its Finest

For more information about Mardi Gras Casino & Resort Player's Club in Cross Lanes, WV call toll free 800-224-9683 or e-mail us at playersclub@mardigrascasinowv.com

Player's Club Hours of Operation:
Sunday- Thursday 9:00 a.m. - 1:00 a.m.
Friday -Saturday 9:00 a.m. - 3:00 a.m.

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Mardi Gras West Virginia Casino and Hotel is a one of a kind West Virginia gambling and entertainment venue
located in the greater Charleston, Cross Lanes and Nitro Area.
We feature live greyhound racing, table games like Blackjack and Roulette and the
best poker room in the State. Come visit us today!